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mini可能是测过的\"。这体现了",[387,483,402],{},"对用户体验细节的极致追求。（2013-03-01）",[408,486,488,490],{"id":487},"苹果让盲人也能使用设备",[387,489,402],{},"让盲人也能使用设备",[383,492,493],{},"库克说过的一句话让段永平印象深刻：",[413,495,496],{},[383,497,498,499,501,502,504],{},"\"'当我们付出努力，为了让盲人也可以使用我们的设备时，我是不会考虑该死的ROI（投资回报率）的。'",[387,500,402],{},"在发起环保倡议、保护员工安全和其他政策时也是如此——这就叫",[396,503,136],{"href":441},"！\"（2019-06-27）",[408,506,508,510],{"id":507},"苹果vs安卓的体验差距",[387,509,402],{},"vs安卓的体验差距",[383,512,513,514,516],{},"一位网友形象地总结了差距：",[387,515,402],{},"让人用近乎白痴的方式使用强大的功能，而Windows让人用近乎专业人士的方式使用强大的功能。段永平回应：",[413,518,519],{},[383,520,521,522,524],{},"\"你这个形容很形象，这正是",[387,523,402],{},"厉害的地方。\"（2011-01-22）",[383,526,527],{},"他还解释了安卓体验差距的深层原因——安卓的开放性导致了\"不同手机有不同的硬件和软件\"，不同厂商在各自为政中产品差异化反而带来了用户体验的碎片化。",[408,529,531,534],{"id":530},"诺基亚失去用户体验导向的反面教训",[387,532,533],{},"诺基亚","：失去用户体验导向的反面教训",[413,536,537],{},[383,538,417,539,541],{},[387,540,533],{},"出的问题大概就是'成功是失败之母'类的。由于这些年一直非常成功，他们大概忘了为什么会成功的原因了。盲目追求市场占有率可能也是原因之一。简单讲，我认为是文化出问题了。\"",[408,543,545,548],{"id":544},"阿里巴巴忽视用户体验的后果2024年",[387,546,547],{},"阿里巴巴","：忽视用户体验的后果（2024年）",[413,550,551],{},[383,552,553,554,556],{},"\"我们砸了自己的脚，我们过去忽视了用户体验，过去几年里，阿里落后了，淘天集团的问题在于忽视用户体验……\"——段永平引用",[387,555,547],{},"联合创始人蔡崇信的反思，并评论说\"也许'让天下没有难做的生意'要做一些调整了，因为这句话里面最终体现不出来用户。\"",[379,558,559],{"id":559},"常见误解",[408,561,563],{"id":562},"误解一用户体验等于企业文化","误解一：用户体验等于企业文化",[413,565,566],{},[383,567,568,569,571,572,575],{},"\"以用户体验或",[396,570,34],{"href":398},"作为",[396,573,99],{"href":574},"\u002Fqiyewenhua","的，只是好的企业文化的一部分。比如，我就不喜欢996。\"（2019-04-08）段永平指出好的企业文化不仅包含用户导向，还包含对员工的尊重等其他维度。",[408,577,579],{"id":578},"误解二追求市场份额就是重视用户","误解二：追求市场份额就是重视用户",[383,581,582,583,585],{},"段永平通过",[387,584,533],{},"的案例说明，追求市场占有率和真正重视用户体验是两码事。如果追求份额导致推出大量低端机型，反而会损害用户体验和品牌价值。",[408,587,589],{"id":588},"误解三用户体验就是听用户的话","误解三：用户体验就是听用户的话",[413,591,592],{},[383,593,594],{},"\"消费者往往只是根据现有的产品来决定自己的喜好，所以经常会显得短视，如果企业总是'市场导向'的话，则陷于短视状况的概率就会相对大些。而总是注重消费者体验的公司则往往会眼光放得长远些，出伟大产品的概率就会大很多。\"",[379,596,597],{"id":597},"思想演变",[408,599,601],{"id":600},"_1990-2000年代消费者导向","1990-2000年代：消费者导向",[383,603,604,605,607],{},"这一时期段永平更多使用\"",[396,606,34],{"href":398},"\"的表述，核心是\"找准消费者的需求\"。体现在产品设计上是做好质量、做好功能，体现在营销上是真实传达产品价值。",[408,609,611],{"id":610},"_2010年代用户体验成为核心概念","2010年代：用户体验成为核心概念",[383,613,614,615,617,618,620,621,390,624,627,628,630],{},"投资",[387,616,402],{},"后，\"用户体验\"成为段永平频繁使用的概念。他通过",[387,619,402],{},"的实践，深刻理解了用户体验不仅是产品功能的问题，更是一整套",[396,622,124],{"href":623},"\u002Fshengtaixitong",[396,625,48],{"href":626},"\u002Fshangyemoshi","的问题。如果",[387,629,402],{},"开始为了生意而不是用户体验，\"就该考虑离开了\"。",[408,632,634],{"id":633},"_2020年代从企业评价标准到投资过滤器","2020年代：从企业评价标准到投资过滤器",[383,636,637,638,640,641,643,644,643,647,650,651,643,653,655],{},"用户体验已经完全融入段永平的投资方法论，成为评判",[396,639,99],{"href":574},"好坏的关键指标。他用用户体验来解释为什么",[387,642,402],{},"、",[387,645,646],{},"OPPO",[387,648,649],{},"vivo","能够成功，也用它来解释为什么",[387,652,533],{},[387,654,547],{},"会出问题。",[379,657,658],{"id":658},"原话引用",[413,660,661],{},[383,662,417,663,420,665,667],{},[387,664,402],{},[396,666,34],{"href":398},"做到极致了，对手在相当长的时间里难以超越甚至接近。\"（2011年）",[413,669,670],{},[383,671,672],{},"\"专注于用户体验的企业总是会走得远一些的。\"（2012年）",[413,674,675],{},[383,676,677,678,680],{},"\"如果",[387,679,402],{},"开始为了生意而不是用户体验时，就该考虑离开了。\"（2012年）",[413,682,683],{},[383,684,417,685,687],{},[387,686,402],{},"一直聚焦的就是用户体验，所以这样的公司才能出伟大的产品。\"（2013-02-18）",[413,689,690],{},[383,691,438,692,442],{},[396,693,136],{"href":441},[413,695,696],{},[383,697,698],{},"\"我们追求的就是改善用户体验，做出最好的产品，其他的都是水到渠成的事情。\"（2017年）",[413,700,701],{},[383,702,568,703,571,705,707],{},[396,704,34],{"href":398},[396,706,99],{"href":574},"的，只是好的企业文化的一部分。比如，我就不喜欢996。\"（2019-04-08）",[413,709,710],{},[383,711,712,713,715],{},"\"如果追求份额会牺牲用户体验去追求那些非核心的消费者，短期可能份额会扩大但是消费者组成质量变得非常差，经营质量和",[396,714,99],{"href":574},"都会出现问题。\"——网友总结，段永平认同",{"title":717,"searchDepth":12,"depth":12,"links":718},"",[719,720,726,736,741,746],{"id":381,"depth":12,"text":381},{"id":406,"depth":12,"text":406,"children":721},[722,723,724,725],{"id":410,"depth":16,"text":411},{"id":432,"depth":16,"text":433},{"id":445,"depth":16,"text":446},{"id":456,"depth":16,"text":457},{"id":465,"depth":12,"text":465,"children":727},[728,730,731,732,734],{"id":468,"depth":16,"text":729},"苹果：用户体验的极致典范",{"id":487,"depth":16,"text":487},{"id":507,"depth":16,"text":507},{"id":530,"depth":16,"text":733},"诺基亚：失去用户体验导向的反面教训",{"id":544,"depth":16,"text":735},"阿里巴巴：忽视用户体验的后果（2024年）",{"id":559,"depth":12,"text":559,"children":737},[738,739,740],{"id":562,"depth":16,"text":563},{"id":578,"depth":16,"text":579},{"id":588,"depth":16,"text":589},{"id":597,"depth":12,"text":597,"children":742},[743,744,745],{"id":600,"depth":16,"text":601},{"id":610,"depth":16,"text":611},{"id":633,"depth":16,"text":634},{"id":658,"depth":12,"text":658},null,"段永平对用户体验的关注可以追溯到他做小霸王和步步高时期，那时他用\"消费者导向\"来表达类似的理念。2003年北大演讲中他说：\"对于企业来说，最重要的是产品，而产品又必须以消费者为导向，所以最终你要找准消...","md",{},true,"\u002Fdao\u002Fconcepts\u002Fyonghutiyan",{"title":112,"description":748},"段永平谈用户体验：段永平对用户体验的关注可以追溯到他做小霸王和步步高时期，那时他用\"消费者导向\"来表达类似的理念。2003年北大演讲中他说：\"对于企业来说，最重要的是产品，而产品又必须以消费者为导向，所以最终你要找准消...","用户体验｜大道总纲","dao\u002Fconcepts\u002Fyonghutiyan","pV25q1iPHWK6f3IwWnASaaLf73lv_MzzXOnxVHEHsRc","dao",1778608453662]