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步步高讲话",[379,460,461],{"id":461},"实战案例",[405,463,464],{"id":464},"步步高电子宠物事件",[383,466,467,468,470],{},"1990年代末，",[387,469,393],{},"生产电子宠物时，台湾同行因怀疑员工偷拿产品而搜身。段永平坚持\"除非当时在线的每个人都拿过，否则绝不可以用这种办法和自己的员工打交道\"，并表示宁愿放弃这个产品也不可破坏原则。这体现了他对员工尊严的责任感，以及通过培养责任心而非强制手段来管理的理念。",[405,472,473],{"id":473},"步步高的规矩文化",[383,475,476,477,479],{},"段永平在2001年访谈中解释，",[387,478,393],{},"的管理靠的是\"规矩\"和\"理念\"，而非个人魅力。他说：\"只要你经营若干年，大家都共同合作，大家彼此的信任度是非常高的。\"这种信任的基础就是每个人的责任心——对承诺的兑现和对规矩的遵守。",[405,481,482],{"id":482},"企业领导者的终极责任",[383,484,485],{},"段永平说过\"一个企业的失败往往只是一个人的过错，那就是最高领导者的过错，但一个企业的成功则一定是大家的功劳\"。最高领导者承担最大的责任心，对企业的每一位员工和家属负责。",[379,487,488],{"id":488},"常见误解",[405,490,492],{"id":491},"误解责任心等于加班或拼命","误解：责任心等于加班或拼命",[383,494,495],{},"段永平讲的责任心不是要员工拼命工作，而是对自己的岗位、对团队的承诺负责。他强调的是一种内在的使命感，而非外在的工作强度。他在1999年讲话中更多强调的是对规矩的遵守和对同事的关爱。",[379,497,498],{"id":498},"思想演变",[405,500,502],{"id":501},"_1990年代团队精神的基石","1990年代：团队精神的基石",[383,504,505,506,508],{},"1999年步步高讲话中，责任心主要出现在团队建设的语境下，与",[441,507,153],{"href":443},"一起构成维系团队精神的两大要素。段永平从个人感受出发——\"看到饭堂排队的人群\"——来阐释责任心的分量。",[405,510,512],{"id":511},"_2000年代以后融入本分大框架","2000年代以后：融入\"本分\"大框架",[383,514,515,516,519,520,522,523,526,527,529],{},"2000年代以后，责任心较少被单独提及，而是被融入更宏观的\"",[441,517,5],{"href":518},"\u002Fbenfen","\"和\"诚信\"框架中。段永平更多地用\"",[441,521,5],{"href":518},"\"\"",[441,524,14],{"href":525},"\u002Fzuoduideshiqing","\"来涵盖责任心的含义，因为对企业而言，",[441,528,5],{"href":518},"经营本身就是最大的责任。",[379,531,532],{"id":532},"原话引用",[396,534,535],{},[383,536,416],{},[396,538,539],{},[383,540,541,542,458],{},"每当我看到饭堂排队的人群，每当我看到宿舍抱着孩子的家属，我就会感到自己责任重大，不容闪失。其实我们每一个人都同样肩负着对团队、对家庭的各种各样的责任，只有一个有责任心的团队才有可能去抱团打天下，也只有一个具有",[441,543,153],{"href":443},[396,545,546],{},[383,547,548,551,552,551,555,558,559,561,562,564],{},[441,549,10],{"href":550},"\u002Fpingchangxin","、",[441,553,140],{"href":554},"\u002Fjinquxin",[441,556,145],{"href":557},"\u002Fnaixin","、责任心和",[441,560,153],{"href":443},"形成了我们企业的",[441,563,5],{"href":518},"，它是我们企业走到今天这一步的基本点，也是下个世纪我们要继续遵循的基本原则。\n——1999年 步步高讲话",[396,566,567],{},[383,568,569,570,551,572,574,575,577,578,580],{},"我们企业观念中有几个\"心\"：",[441,571,140],{"href":554},[441,573,10],{"href":550},"、责任心、",[441,576,145],{"href":557},"和",[441,579,153],{"href":443},"。\n——1999年 做客人民大学问答实录",[396,582,583],{},[383,584,585],{},"一个企业的失败往往只是一个人的过错，那就是最高领导者的过错，但一个企业的成功则一定是大家的功劳。\n——1999年 步步高讲话",{"title":587,"searchDepth":12,"depth":12,"links":588},"",[589,590,597,602,605,609],{"id":381,"depth":12,"text":381},{"id":403,"depth":12,"text":403,"children":591},[592,593,594,595],{"id":407,"depth":16,"text":408},{"id":419,"depth":16,"text":420},{"id":431,"depth":16,"text":432},{"id":438,"depth":16,"text":596},"4. 责任心是\"五心\"之一，与爱心一起维系团队精神",{"id":461,"depth":12,"text":461,"children":598},[599,600,601],{"id":464,"depth":16,"text":464},{"id":473,"depth":16,"text":473},{"id":482,"depth":16,"text":482},{"id":488,"depth":12,"text":488,"children":603},[604],{"id":491,"depth":16,"text":492},{"id":498,"depth":12,"text":498,"children":606},[607,608],{"id":501,"depth":16,"text":502},{"id":511,"depth":16,"text":512},{"id":532,"depth":12,"text":532},null,"责任心作为段永平\"五心\"框架的组成部分，最早出现在1999年步步高内部讲话中。段永平将责任心定义为团队成员对团队、对家庭所肩负的责任意识，是\"抱团打天下\"的基础。","md",{},true,"\u002Fdao\u002Fconcepts\u002Fzerenxin",{"title":149,"description":611},"段永平谈责任心：责任心作为段永平\"五心\"框架的组成部分，最早出现在1999年步步高内部讲话中。段永平将责任心定义为团队成员对团队、对家庭所肩负的责任意识，是\"抱团打天下\"的基础。","责任心｜大道总纲","dao\u002Fconcepts\u002Fzerenxin","UQyHX7A2NpxhQs0k9tUov9SEqPJ66WaVlxg1m1YzUV4","dao",1778608453733]